Buyer’s Agreement
Effective Date: 10|06|2024
Welcome to Wedding Closet Hub (WCH). By purchasing items from our website, you agree to the terms and conditions outlined in this Buyer’s Agreement. Please read this agreement carefully before making any purchase.
1. Introduction
This Buyer’s Agreement (“Agreement”) sets forth the terms and conditions applicable to your purchase of pre-loved items from WCH (“we,” “us,” “our”). By placing an order, you agree to be bound by this Agreement.
2. Eligibility
To make a purchase, you must be at least 18 years old or have the legal capacity to enter into a contract in your jurisdiction.
- Send all messages through weddingclosethub
- Treat every seller professionally at all times
- Respond to messages within 48 hours
- Let sellers know if you are no longer interested in their dress
3. Item Descriptions
We strive to provide accurate descriptions and photographs of our pre-loved items. However, you acknowledge that pre-loved items may show signs of wear and tear, and the actual condition may vary slightly from the descriptions and images provided.
4. Pricing and Payment
- Pricing: All prices are listed in Naira and are subject to change without notice. Prices do not include taxes, shipping, and handling fees, which will be calculated and added at checkout.
- Payment: We accept the following payment methods: [List of accepted payment methods, e.g., debit cards, PayPal, PayStack. Payment must be made in full at the time of purchase.
- Use the payment link in the sellers offer when paying through PayPal
Pay for the dress using PayPal when buying online (using the ‘Item or Service; option). Using PayPal can help protect you if the dress arrives different from the listing description or doesn’t arrive at all
Pay for the dress and delivery fees in a single transaction
5. Order Processing
- Order Confirmation: Once you place an order, you will receive an order confirmation email. This email does not guarantee acceptance of your order; it is an acknowledgment that we have received your order request.
- Order Fulfillment: Orders are typically processed within [1-2] business days. You will receive a shipping confirmation email with tracking information once your order has been shipped.
6. Shipping and Delivery
- Shipping Options: We offer various shipping options. Delivery times and costs vary depending on the selected shipping method and destination.
- Delivery Time: Estimated delivery times are provided at checkout by the seller. Actual delivery times may vary due to factors beyond the sellers’ control, such as carrier delays or customs processing.
- International Shipping: For international orders, the buyer is responsible for any customs duties, taxes, or import fees.
7. Returns and Refunds
- Eligibility: To be eligible for a return, items must be in the same condition as received, including all original packaging, tags, and accessories. Returns must be initiated within [10] hours of receiving the item.
- Process: Contact the seller at WCH to initiate a return. You will receive a Return instructions for returning the item.
- Refunds: Once we receive and inspect the returned item, we will process your refund to the original payment method within [10] business days. Shipping fees are non-refundable.
8. Damaged or Incorrect Items
If you receive a damaged or incorrect item, please contact us within [10] hours of receiving your order. We will arrange for a replacement or refund and provide a prepaid shipping label for the return.
9. Privacy and Security
We value your privacy and take appropriate measures to protect your personal information. Please review our Privacy Policy for details on how we collect, use, and protect your information.
10. Limitation of Liability
To the fullest extent permitted by law, WCH shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with your purchase or use of any items from our website.
11. Governing Law
This Agreement shall be governed by and construed in accordance with the laws of Nigeria. Any disputes arising under or in connection with this Agreement shall be subject to the exclusive jurisdiction of the courts in Nigeria.
12. Changes to This Agreement
We reserve the right to modify this Agreement at any time. Any changes will be effective immediately upon posting on our website. Your continued use of the website after changes are posted constitutes your acceptance of the modified Agreement.
13. Contact Us
If you have any questions or concerns about this Agreement, please contact us at:
- Email: info@weddingclosethub.com
Thank you for shopping with wedding closet hub. We appreciate your business and are committed to providing you with quality pre-loved items and excellent customer service.