Sell

When selling items online, it's important to follow these general safety tips to protect yourself from fraud and scams:

Never Send Your Item Before Receiving Payment

• Ensure you have received the full payment before shipping your item.
• Avoid accepting cheques or payment services such as Western Union, or MoneyGram, as these methods are often used by fraudsters.

Beware of Shipping Agents

• Be cautious of buyers located overseas who claim to use shipping agents.
• Never pay a shipping agent who claims to be hired by the buyer. Always handle the shipping yourself to avoid scams.

Stay Informed About Common Scams and Fraud

• Educate yourself on common scams and fraudulent schemes.
• Do not fall for promises of large sums of money in exchange for your assistance in any suspicious tasks.

Use Common Sense

• Trust your instincts. If something seems too good to be true, it likely is.
• Be cautious and verify the legitimacy of any offers or requests that seem unusual or overly generous.

By following these basic safety guidelines, you can minimize the risk of falling victim to scams and ensure a safer selling experience online.

While WeddingClosetHub works to detect suspicious behavior, it's important to stay vigilant and be aware of common scams:

Overpayment Scam ("Oops, I paid you too much!")

• How It Works: A buyer sends you a payment that exceeds the item's value and requests you return the surplus to them or a third party, often claiming it's for shipping or additional services.
• Result: The original payment never clears, leaving you out of pocket for any money you refunded.
• Tip: If you receive an overpayment, return it to the sender and request the correct amount.

Cheque Scams

• How It Works: The buyer sends a cheque, which initially appears to clear. However, weeks later, the cheque is stopped or refused, and the bank withdraws the full amount from your account.
• Result: You lose both the item and the cheque amount.
• Tip: Wait for cheques to fully clear and cash in money orders before shipping your item.

Fake PayPal Emails

• How It Works: You receive an email, supposedly from PayPal, confirming a payment that the buyer claims is being held until you transfer extra funds.
• Result: The email is fake, and no payment was ever made. Any money you transfer comes out of your pocket.
• Tip: Always sign in to your PayPal account to verify your balance. PayPal does not demand extra money to release a hold on a transaction.

General Tips:

• Verify Payments: Always ensure payments have cleared and are confirmed in your account before shipping any items.
• Avoid Sending Money: Never send payments to buyers, especially via services like Western Union, or MoneyGram, which are often used in scams.
• Stay Cautious: Be wary of any transaction that seems too good to be true or involves unusual payment methods or requests.

By staying informed and following these tips, you can protect yourself from common scams and ensure a safer selling experience.

On WeddingClosetHub, you can sell a variety of wedding-related items, both new and pre-loved. Here are some categories of wedding items you can consider selling:

Bridal Attire

• Wedding Dresses: Gowns in various styles, sizes, and designers.
• Bridal Veils: Different lengths and styles, from cathedral to birdcage.
• Bridal Shoes: Heels, flats, sandals specifically designed for weddings.
• Bridal Jewelry: Necklaces, earrings, bracelets, and rings that complement bridal wear.

Groom Attire

• Suits and Tuxedos: Full suits, tuxedos, and separates like jackets and pants.
• Groom Shoes: Dress shoes, loafers, and other formal footwear.

Businesses

We welcome businesses to list their entire wedding dress range:

• New retail stock
• Preowned
• Sample

Listings do not expire on WeddingClosetHub. This provides sellers with a unique advantage, allowing them to maintain visibility for their items until they are sold. This feature offers flexibility and convenience for sellers, as they don't have to worry about relisting or renewing their items periodically.

Sellers can:

• Showcase their items to potential buyers continuously, maximizing exposure and increasing the likelihood of a sale.
• Take their time to find the right buyer without the pressure of a looming expiration date.
• Experiment with pricing, descriptions, and photos to optimize their listings over time.
• Manage their inventory efficiently, knowing that their listings will remain active until the items are sold or removed.

For buyers, this means they can browse a wide selection of wedding items at any time, knowing that new listings may be added regularly and that existing listings will remain accessible.

However, it's essential for sellers to keep their listings accurate and up-to-date, especially if there are changes to the item's availability, condition, or price. Regularly reviewing and refreshing listings can help maintain buyer interest and engagement.

Overall, the lack of listing expiration on WeddingClosetHub provides both sellers and buyers with greater flexibility and convenience in the buying and selling process.

When listing your wedding attire on WeddingClosetHub, it's essential to provide high-quality photos that accurately represent your items. Here are some suggested types of photos you can upload:

• Front View: A clear, full-length photo of the front of the dress or attire, showing its overall silhouette, design, and detailing.
• Back View: A photo of the back of the dress, showcasing any train, buttons, or other back details.
• Close-Up Shots: Detailed close-up photos of any intricate embellishments, lacework, beading, or other design elements.
• Side Views: Photos taken from each side of the dress to give buyers a complete view of its shape and fit.
• Bodice and Neckline: Close-up photos of the bodice and neckline, highlighting any unique features such as sweetheart, V-neck, or illusion necklines.
• Train or Skirt Details: Close-up shots of any train or skirt details, such as lace patterns, pleats, or layers of tulle.
• Alterations or Customizations: If the dress has been altered or customized in any way, include photos that clearly show these modifications.
• Interior Details: If possible, include photos of the interior of the dress, showing the lining, structure, and any built-in features like boning or bra cups.
• Labels and Tags: Take a photo of any brand labels, size tags, or care labels to verify the authenticity and provide sizing information.
• Accessories: If you're selling accessories such as veils, belts, or jewelry, include photos of these items being worn or laid out to showcase their details.
• Overall Condition: Finally, include photos that accurately represent the overall condition of the dress, including any wear or damage. Be transparent about any flaws to set realistic expectations for buyers.

When taking photos, ensure you use good lighting and a clean background to showcase your items effectively. Aim for clarity and accuracy, providing buyers with a comprehensive view of your wedding attire to help them make informed purchasing decisions.

The price at which you can sell your wedding items on WeddingClosetHub or any similar platform depends on several factors, including the item's condition, brand, age, original price, and current market demand. Here are some steps to help you determine the selling price for your wedding items:

1. Research Similar Items

• Look for similar wedding items listed for sale on WeddingClosetHub or other platforms. Pay attention to the asking prices and how quickly similar items are selling.
• Consider factors such as brand, style, condition, and any unique features that may affect the value of your items.

2. Evaluate Condition

• Assess the condition of your wedding items honestly. Items in excellent condition with minimal wear and tear typically command higher prices.
• Be transparent about any flaws or defects in your listings, as buyers appreciate honesty and accuracy.

3. Set a Competitive Price

• Price your items competitively to attract potential buyers. Consider pricing slightly below or at the lower end of the range of similar listings to increase the likelihood of a quick sale.
• Keep in mind that buyers may negotiate prices, so leave some room for negotiation while still ensuring you're happy with the final sale price.

4. Consider Original Price and Depreciation

• Take into account the original price you paid for the wedding items. Generally, pre-loved wedding items sell for a fraction of their original retail prices.
• Understand that wedding items, especially attire and decor, may depreciate over time, so adjust your expectations accordingly.

5. Highlight Unique Features

• If your wedding items have any unique or desirable features, such as being from a popular designer or being part of a limited edition collection, highlight these in your listings to justify a higher price.
• Provide detailed descriptions and high-quality photos that showcase the uniqueness of your items.

6. Factor in Selling Fees

• Keep in mind any selling fees or commissions charged by the platform or marketplace where you're listing your items. Factor these fees into your pricing strategy to ensure you still make a profit.

7. Be Flexible

• Be open to adjusting your prices based on market feedback, buyer interest, and changing demand.
• Consider running promotions or discounts for bulk purchases or during peak wedding seasons to attract more buyers.

8. Monitor and Adapt

• Regularly monitor your listings and track how they perform. If certain items aren't attracting interest, consider adjusting their prices or descriptions to improve their visibility.
• Stay informed about market trends and adjust your pricing strategy accordingly to stay competitive.

By following these steps and considering the unique characteristics of your wedding items, you can set appropriate and competitive prices to maximize your chances of selling them successfully on WeddingClosetHub.

The difference between the standard price and premium price listing packages on WeddingClosetHub lies in the additional features and visibility options offered with the premium package. Here's a breakdown of the key distinctions:

Standard Listing:

• 3% Commission: You will be charged a commission fee for sales made through the platform.
• Listed Until Sold: Your listing will remain active until the item is sold, providing ongoing visibility to potential buyers.
• Live Analytics: Access real-time analytics to track views, clicks, and other metrics related to your listing's performance.
• 4 Photos: You can upload up to four photos to showcase your wedding attire.

Premium Listing: Includes all benefits of a standard listing, plus:

• Homepage Feature: Your listing will appear on the homepage of WeddingClosetHub, increasing its visibility to all visitors.
• Larger Search Results: Your listing will be displayed 50% larger in search results, making it more prominent and eye-catching to potential buyers.
• Extra 4 Photos: You can upload an additional four photos, allowing you to provide more detailed views of your wedding attire.
• Sell with Video: You have the option to include a video with your listing, providing buyers with a dynamic and immersive experience.

Comparison:

• The premium listing offers enhanced visibility and promotional opportunities, such as homepage placement and larger search result displays.
• Premium listings allow for more visual storytelling with extra photos and the option to include a video, which can help attract and engage potential buyers.
• Standard listings are a more basic option with essential features, ideal for sellers who prioritize simplicity and affordability.

Considerations:

• Choose the standard listing if you prefer a no-frills approach and are content with basic listing features.
• Opt for the premium listing if you want to maximize exposure for your listing and take advantage of additional visual and promotional opportunities.

Ultimately, the choice between the standard and premium listing packages depends on your budget, priorities, and goals for selling your wedding attire on WeddingClosetHub.

Proper packaging is essential for protecting your item during transit and ensuring a positive experience for the buyer. Follow these steps to package your order securely:

1. Choose the Right Packaging Materials

• Box or Envelope: Select a sturdy box or padded envelope appropriate for the size and type of item being shipped. For larger or more delicate items, always use a durable box.
• Cushioning Materials: Use bubble wrap, packing peanuts, foam, or tissue paper to wrap and protect fragile items. This prevents damage from bumps or rough handling during shipping.

2. Wrap the Item Securely

• Delicate Items: For items like clothing, such as a wedding dress, fold carefully and place in a protective garment bag, if possible. For delicate accessories, wrap them individually in bubble wrap or tissue paper to avoid damage.
• Avoid Movement: Make sure the item is securely cushioned and that there is no room for it to shift around in the box.

3. Seal the Package Properly

• Use Strong Tape: Seal the box or envelope using heavy-duty packing tape. Reinforce all edges and seams to prevent the package from opening during shipping.
• Ensure Water Resistance: If needed, place the item in a plastic bag or wrap it in plastic inside the package to protect it from moisture.

4. Include Important Documentation

• Packing Slip: Include a packing slip or order confirmation inside the package, listing the item(s) being shipped.
• Return Instructions: If applicable, include return instructions or a return label in case of issues.

5. Label the Package Clearly

• Shipping Label: Ensure the shipping label is clear, complete, and securely attached to the package.
• Return Address: Include a return address on the package in case it needs to be returned.

6. Optional: Add a Personal Touch

Including a thank-you note or a small card can create a more personalized experience for the buyer and enhance customer satisfaction.

By following these steps, you can ensure your package is properly protected, reducing the risk of damage during transit and ensuring a successful transaction.

WCH Buyer Protection safeguards your purchase if your item doesn't match the description, is damaged, or doesn't arrive.

While issues are rare with WCH sellers, we know your wedding dress is important, and protecting your purchase is a priority.

PayPal's Buyer Protection covers you for up to $20,000, including purchase and shipping costs, if any problems arise.

PayPal Buyer Protection covers when:

• Your dress is very different from the description
• Your dress arrives damaged
• The item is counterfeit
• The dress doesn't arrive

It doesn't cover:

• Change of mind
• Incorrect fit
• In-person transactions

For more details, visit PayPal's Buyer Protection page.

Buyers will contact you using WeddingClosetHub chat. You will be notified each time you receive a new message.

Accessing Your Mailbox:

1. Sign In: Log in to your WeddingClosetHub account.
2. Go to Inbox: Click "Inbox" from the main menu to view your messages.

Updating Your Email Address:

1. Sign In: Log in to your WeddingClosetHub account.
2. Go to Profile: Click "Profile" from the main menu.
3. Update Email: Update your details in the "Email" tab.

By following these steps, you can easily manage your messages and ensure you receive notifications from prospective buyers on WeddingClosetHub.

It is completely up to you (the SELLER) to offer a try on. Here are some considerations if you do not want the buyer to try on the item:

For Buyers:

• Reliance on Measurements and Descriptions: Since try-ons are completely up to the SELLER, buyers should rely on accurate measurements provided by the seller and detailed descriptions of the dress. Pay close attention to sizing charts, fabric details, and any flaws or alterations mentioned in the listing.
• Ask Questions: If you have any uncertainties about the dress, don't hesitate to ask the seller for additional information or clarification. Request more photos if needed to get a better sense of the dress's condition and fit.
• Review Return Policies: Understand the seller's return policy in case the dress doesn't meet your expectations upon delivery. Some sellers may offer flexible return options, while others may not.

For Sellers:

• Provide Accurate Information: To help buyers make informed decisions, ensure that your listings include detailed and accurate information about the dress. Provide clear measurements, photos from multiple angles, and descriptions of any alterations or imperfections.
• Set Clear Expectations: Clearly communicate your policy regarding try-ons in your listings to avoid misunderstandings with buyers. Explain the reasons behind the policy, such as ensuring the dress remains in pristine condition for future buyers.
• Offer Alternative Options: While try-ons may not be allowed, consider offering virtual consultations or additional photos/videos to assist buyers in their decision-making process.

By understanding and adhering to seller's decision regarding dress try-ons, both buyers and sellers can have a smoother and more transparent transaction experience.

Reasons to Dry Clean:

• Freshness: Dry cleaning can help remove any dirt, stains, or odors accumulated from previous wear, ensuring that the dress looks and smells fresh for potential buyers.
• Presentation: A professionally cleaned dress presents better to buyers and can enhance its appeal and perceived value. It shows that you've taken care of the dress and invested in its upkeep.
• Stain Removal: Dry cleaning can effectively remove stubborn stains that may be difficult to clean at home, such as oil-based stains or makeup marks.
• Fabric Care: Some delicate fabrics or intricate embellishments may require special care that only professional dry cleaning can provide, helping to preserve the integrity of the dress.

Best Practices:

• Disclose: Whether you choose to dry clean the dress or not, be transparent with potential buyers about its cleaning status. Clearly communicate whether the dress has been cleaned and if any stains or flaws remain.
• Price Adjustment: If you decide not to dry clean the dress, consider adjusting the listing price to account for the buyer's potential cleaning costs.

Ultimately, the decision to dry clean your dress before listing it for sale depends on your preferences, and the dress's condition. Consider the factors mentioned above and choose the option that best suits your needs and goals for selling the dress.

When selling items on WCH, particularly wedding dresses and other second-hand goods, there are typically no refunds. Here are some factors to help you make an informed decision:

1. Understand the Nature of Second-Hand Sales

Generally, second-hand items, especially single-use items like wedding dresses, do not come with a return policy. Once a dress has been worn, it may not be possible to sell it again as new. Therefore, many sellers opt for a no-return policy.

2. Consider Buyer Protection

While you may choose not to offer returns, it's important to note that buyers are protected by PayPal Buyer Protection. If a buyer receives an item that significantly differs from the listing description or if the item does not arrive at all, they can file a dispute. In such cases, you may be required to accept a return and provide a refund, even if you initially had a no-return policy.

3. Clear Communication is Key

Clearly state your return policy in your listing to manage buyer expectations. If you do not offer returns, make this information prominent so buyers understand the terms before making a purchase. Transparency helps reduce potential disputes and misunderstandings.

4. In-Person Transactions

For in-person sales, returns are generally not accepted. Allowing buyers to inspect the dress thoroughly before purchasing can significantly reduce the likelihood of post-sale issues.

Buyer Protection

PayPal Buyer Protection ensures that your purchase is secure in case something goes wrong. If the item you buy doesn't match the seller's description, arrives damaged, or doesn't show up at all, you're covered for up to $20,000, including the cost of the item and shipping.

Buyer Protection applies when:

• The item is significantly different from the seller's description.
• The item arrives damaged or is counterfeit.
• The item never arrives.

However, it doesn't cover:

• Changing your mind.
• Sizing or fitting issues.
• In-person purchases.

If any of these issues occur, you can file a claim through PayPal to get a refund.

Seller Protection

PayPal Seller Protection offers protection to sellers at no extra cost, covering eligible transactions when a buyer raises a claim, chargeback, or reversal.

Seller Protection applies when:

• The buyer claims the transaction was unauthorized.
• The buyer claims they didn't receive the item.

For eligible cases, PayPal reimburses the full payment and waives chargeback fees. However, it does not cover claims or chargebacks for items significantly different from your description.

With both protections in place, PayPal helps ensure a secure, fair, and reliable experience for buyers and sellers alike.

Occasionally, a seller might request payment outside of WCH, possibly unaware of the platform's rules. Kindly remind them and ask that they request payment through WCH chat.

If a seller insists on off-site payments or asks you to use a different service (other than PayPal), do not proceed with the payment. Instead, report the issue to us directly through the platform.

The seller transaction fee on PayPal refers to the charge applied to sellers when they receive payments for goods or services through the platform. Here's a breakdown of what you need to know about these fees:

What is the Seller Transaction Fee?

• Definition: The seller transaction fee is a percentage of the total payment amount, plus a fixed fee, that PayPal deducts from each payment received. This fee is charged to the seller for using PayPal's services to process transactions.
• Purpose: These fees help cover the costs associated with maintaining the PayPal platform, ensuring secure transactions, and providing customer support.

How Are Seller Transaction Fees Calculated?

• Percentage and Fixed Fee: The seller transaction fee typically consists of a percentage of the transaction amount plus a fixed fee based on the currency received. For example, in the U.S., the standard fee is usually around 2.9% plus $0.30 per transaction.
• Rates may vary depending on the seller's transaction volume, location, and whether the transaction is domestic or international.

Example Calculation:

If you receive a payment of $100, the fee would be calculated as follows:

• 2.9% of $100 = $2.90
• Plus a fixed fee of $0.30
• Total fee = $2.90 + $0.30 = $3.20
• Therefore, you would receive $96.80 after the transaction fee.

When Are Fees Charged?

Seller transaction fees apply to each transaction where money is received through PayPal, whether for goods, services, or donations.

Additional Considerations:

• Currency Conversion Fees: If you receive payments in a different currency, PayPal may also charge currency conversion fees.
• Business Accounts vs. Personal Accounts: Fees may differ for personal and business accounts. Business accounts may have access to lower rates based on transaction volume.
• Refunds: If you issue a refund to a buyer, PayPal does not return the transaction fees, which means you may lose the fee amount even if the sale is canceled.

Return Policy for Pre-Loved Items

At WeddingClosetHub, we strive to ensure that our customers are satisfied with their purchases of pre-loved items. However, we understand that sometimes returns are necessary. Please review our return policy below:

Eligibility for Returns

• Time Frame: All return requests must be initiated within 10 hours of receiving your item.
• Condition: Items must be returned in the same condition as they were received, including any original packaging, tags, and accessories. Items that have been worn, altered, or damaged are not eligible for return.

Return Process

1. Initiate a Return: To initiate a return, please contact the seller on WeddingClosetHub with your order number and reason for the return. You will receive a Return form from the seller and further instructions.
2. Packaging: Securely pack the item in its original packaging, if possible, including all tags, accessories, and any documentation received with the item.
3. Shipping: Send the item to the return address provided by the seller. We recommend using a trackable shipping method to ensure the item is safely returned to us. Return shipping costs are the responsibility of the buyer unless the item was received damaged or incorrect.

No, the buyer will not have access to your personal details on WeddingClosetHub. Your privacy and personal information are protected, and your contact details are kept confidential. All communication between buyers and sellers is conducted through the platform's messaging system to ensure privacy and security for both parties involved.

Yes, you can delete sent messages or photos on WeddingClosetHub. This feature is particularly useful if you sent a message to the wrong chat or if the message contains a mistake.

Steps to Delete Messages or Photos:

1. Log In: Ensure you are logged in to your WeddingClosetHub account.
2. Access Your Inbox: Navigate to your Inbox on WeddingClosetHub.
3. Open Conversation: Open the conversation thread containing the message or photo you want to delete.
4. Delete Message or Photo: Click on the three-dot icon under the message, photo, or video you want to delete.
5. Select Delete: Choose the "Delete" option from the menu.

On Website:

1. Go to Your Inbox: Navigate to your Inbox on the WeddingClosetHub website.
2. Open Conversation: Click on the conversation thread containing the message or photo you want to delete.
3. Delete Message or Photo: Click on the three-dot icon under the message, photo, or video you want to delete.
4. Select Delete: Choose the "Delete" option from the menu.

By following these steps, you can easily delete sent messages or photos on WeddingClosetHub to ensure accuracy and maintain communication clarity with buyers or sellers.

Based on the provided guide for WeddingClosetHub, sellers can indeed discount their listed items. Here's how the listing discounts work:

Listing Discounts:

• Initial Listing: The first listing is charged at full price without any discount applied.
• Second to Fourth Listings: Listings numbered two through five receive a discount of 20% off the regular listing fee.
• More Than Five Listings: If you list more than five dresses within a 12-month period, each additional listing beyond the fifth receives a discount of 30% off the regular listing fee.
• Increasing Discounts: The discount percentage increases based on the number of dresses listed within a 12-month period, up to a maximum discount of 50%.
• Discount Renewal: Discounts reset on the anniversary of the first payment, every 365 days. Sellers can view their current discount level and renewal date in their account profile.

Applying Discounts:

Sellers can take advantage of these discounts when listing their wedding attire on WeddingClosetHub. The discounted fees will be automatically applied during the listing process based on the number of dresses already listed within the specified time frame.

Benefits:

• Listing discounts incentivize sellers to list multiple wedding dresses, whether preowned, sample, or discounted new gowns.
• Sellers can save on listing fees and maximize their profits by taking advantage of the increasing discounts offered by WeddingClosetHub.

By offering listing discounts, WeddingClosetHub encourages sellers to list more dresses and provides them with an opportunity to save on listing fees, ultimately benefiting both sellers and potential buyers on the platform.

At WeddingClosetHub, we aim to make the selling process straightforward and transparent. Here's how our fee structure works:

Listing Fees

• Initial Listing Fee: You pay a one-time fee to list your wedding attire. This fee is due at the time of listing.
• No Ongoing Fees: After the initial listing fee, there are no ongoing fees. Your listing remains active until the item is sold, with no additional charges.

Commission Fees

• Commission on Sales: We charge a 3% commission on each item sold. This is a straightforward fee deducted from the final selling price.
• No Hidden Costs: There are no hidden costs beyond the initial listing fee and the commission on sales.

Transaction Fees

When receiving payments online, you might encounter transaction fees, which are standard for online sales. These fees are the responsibility of the seller:

• PayPal Fees:
  • Domestic transfers: Typically between 2.6% and 2.9%.
  • International transfers: Typically between 3.6% and 3.9%.
• Please note that PayPal's 'friends & family' option should not be used, as it doesn't offer buyer protection.
• Refer to PayPal fees for detailed information.
• Bank Fees: For international bank transfers, you may incur currency conversion fees. These fees are usually slightly higher than the official rate. Contact your bank directly to confirm the exact fee.

By understanding these fees, you can better manage your expectations and ensure you factor them into your final selling price. WeddingClosetHub provides a transparent platform with no ongoing fees and only minimal commissions, making it easier for you to sell your wedding attire with confidence.

How to Create an Account on WCH

Creating an account on WCH is quick, simple, and free. You can register using your email address or by connecting your social media account.

To create a WCH account:

1. Visit the WCH website at weddingclosethub.com.
2. Click on the Sign Up button at the top of the page.
3. Fill in your first name, email address, and create a password.
4. Click Sign Up with Email to finish creating your account.

Alternatively, if you prefer using your social media account:

1. Click Sign Up with Facebook and follow the prompts to connect your Facebook account.

After completing the sign-up process, you can start using your new WCH account right away!

If you wish to deactivate your WCH account, follow these steps:

1. Log in to Your Account: Go to the WeddingClosetHub website and sign in.
2. Access Profile Settings: Click on Profile in the main menu, then select Settings.
3. Find the Deactivation Option: Scroll to the bottom of the settings page or look for an option labeled Deactivate Account or Close Account.
4. Follow the Prompts: Click on the deactivation option and follow the prompts to confirm your decision. You may be asked to provide a reason for deactivation.
5. Confirm Deactivation: Once you confirm, your account will be deactivated.

Your account will be temporarily disabled, and you can reactivate it later if you change your mind. If you need assistance or have any questions, feel free to contact WCH support.

You can update your listing as often as needed, including changes to pictures and the asking price. Here's how to do it:

Website:

1. Sign In: Log in to your WeddingClosetHub account.
2. Go to Selling Section: Click on "Selling" from the main menu.
3. Select Listing: Click the "Edit" link next to the listing you wish to update.
4. Update Listing: Make the desired changes using the editor.
5. Save Changes: Click "Save" to apply your updates.

Mobile App:

1. Sign In: Log in to your WeddingClosetHub account.
2. Navigate to Selling Tab: Select the "Selling" tab.
3. Select Listing: Tap the listing you wish to update.
4. Update Listing: Make your changes using the editor.
5. Save Changes: Tap "Save" at the bottom of the screen.

Primary Photos:

The first photo in the editor is the primary photo for the listing, displayed in search results. To change your primary photo:

1. Edit Listing: Follow the steps above to edit your listing.
2. Change Primary Photo: Hover or tap the photo you would like to make the primary.
3. Move Photo: Click the move icon and drag the photo into the first position.
4. Save Changes: Click "Save" at the bottom of the page to finalize your changes.

By following these steps, you can easily keep your listing up-to-date and ensure it attracts the right buyers.

Removing a listing will withdraw it from sale permanently. Follow these steps to remove your listing:

Website:

1. Sign In: Log in to your WeddingClosetHub account.
2. Go to Selling or Dashboard: Click "Selling" or "Dashboard" from the main menu.
3. Select Listing: Click the "Remove" link next to the listing you wish to remove.
4. Complete Removal Form: Fill out the removal form with the necessary details.
5. Confirm Removal: Click "Remove" to permanently withdraw your listing from sale.

By following these steps, you can easily remove any listings that you no longer wish to sell on WeddingClosetHub.

In addition to sending text messages, you can also share photos and videos of your dress through WeddingClosetHub chat.

Steps to Share Photos & Videos:

1. Log In: Ensure you are logged in to your WeddingClosetHub account.
2. Access Your Inbox: Navigate to your Inbox on WeddingClosetHub.
3. Open Conversation: Open the conversation thread with the buyer who has requested more photos or videos.
4. Share Photo or Video: Within the conversation, click on the camera icon. Select a photo or video file from your device to share it with the buyer.

On Website:

1. Go to Your Inbox: Navigate to your Inbox on the WeddingClosetHub website.
2. Open Conversation: Click on the conversation thread with the buyer.
3. Share Photo or Video: Click on the camera icon within the conversation. Choose a photo or video file from your device to share with the buyer.

By following these steps, you can easily fulfill the buyer's request for more photos or videos of the item on WeddingClosetHub.

If you wish to permanently delete your listing from WeddingClosetHub, please follow these steps:

Conditions for Permanent Deletion:

We can help you permanently delete your listing or remove specific photos unless the dress:

• Sold within the last 60 days
• Currently has an open dispute

Steps to Permanently Delete Your Listing:

1. Remove the Listing: First, remove your listing from sale by following these steps:
   • Sign in to your WeddingClosetHub account.
   • Click "Selling" or "Dashboard" from the main menu.
   • Click the "Remove" link next to the listing you wish to remove.
   • Complete the removal form.
   • Click "Remove".
2. Contact Support: After removing your listing from sale, contact WeddingClosetHub customer support to request permanent deletion.
3. Provide Details: Be ready to provide details about the listing and confirm that it does not fall under the restricted conditions (sold within the last 60 days or currently has an open dispute).

Contact Information:

Email: info@weddingclosethub.com

By removing your listing from sale and contacting support, you can initiate the process to have your listing permanently deleted from the site.

To list your wedding attire on WeddingClosetHub, follow these general steps:

1. Create an Account

Sign up for an account on WeddingClosetHub if you haven't already.

2. Prepare Your Items

• Gather your wedding attire items that you want to sell.
• Ensure your items are clean, in good condition, and accurately represented in photos.

3. Take Quality Photos

• Take clear, well-lit photos of your wedding attire from multiple angles.
• Include close-up shots of any details, embellishments, or imperfections.
• Showcase the dress on a hanger or dress form to give buyers a better idea of its shape and fit.

4. Write Detailed Descriptions

• Write detailed descriptions for each item, including the brand, size, color, fabric, style, and any alterations or customizations.
• Mention any flaws, damages, or signs of wear to set realistic expectations for buyers.

5. Set a Competitive Price

• Research similar items to determine a fair and competitive price for your wedding attire.
• Consider factors such as the item's condition, brand, original price, and market demand.
• Price your items competitively to attract potential buyers.

6. Create Your Listing

• Log in to your WeddingClosetHub account and navigate to the "Sell" or "List Your Item" section.
• Follow the prompts to create a new listing, providing all the necessary details, photos, and descriptions for your wedding attire.
• Set your desired price and any other relevant listing options, such as shipping preferences or return policies.

7. Review and Publish

• Review your listing carefully to ensure all information is accurate and complete.
• Make any necessary edits or adjustments before publishing your listing.
• Once you're satisfied with your listing, publish it to make it visible to potential buyers.

8. Manage Your Listings

• Keep track of your listings and respond promptly to inquiries from potential buyers.
• Monitor your listings regularly and consider adjusting prices or descriptions if needed to attract more interest.

9. Complete the Sale

• Once you've found a buyer for your wedding attire, communicate with them to finalize the sale.
• Arrange payment and shipping details according to your agreed-upon terms.
• Package your items securely and ship them to the buyer in a timely manner.

By following these steps, you can effectively list your wedding attire for sale on WeddingClosetHub and connect with potential buyers looking for their dream wedding attire. If you have any trouble listing your dress, please contact info@weddingclosethub.com

To update your location on WCH, follow these simple steps:

1. Log in to Your Account: Visit the WeddingClosetHub website and sign in.
2. Access Profile Settings: Click on Profile in the main menu, then select Settings.
3. Go to Location Settings: Look for the Location section within your settings.
4. Edit Your Location: Enter your new location details (such as city and state) in the provided fields.
5. Save Your Changes: After updating your location, click Save to apply the changes.

Your location will now be updated, and it may be reflected in your profile and listings on WCH.

How to Reset Your WCH Account Password

If you need to reset your WCH account password, follow these steps:

1. Go to the WCH Login Page: Visit the WeddingClosetHub website and click on Log In.
2. Click on "Forgot Password?": Below the login fields, click the Forgot Password? link.
3. Enter Your Email Address: Provide the email address associated with your WCH account.
4. Check Your Email: WCH will send you an email with a password reset link.
5. Click the Reset Link: Open the email and click the link provided to reset your password.
6. Create a New Password: Enter and confirm your new password, then click Submit.

Your password will be updated, and you can log in to your WCH account with the new credentials.

The time it takes to sell your wedding item can vary depending on several factors, including the item's desirability, condition, price, and the current market demand. While some items may sell quickly, others may take longer to find the right buyer. Here are some factors that can influence the time it takes to sell your wedding item:

1. Desirability and Demand

• Popular wedding items that are in high demand, such as designer dresses or sought-after decor pieces, may sell more quickly than niche or less sought-after items.
• Consider the time of year and current trends in the wedding industry, as certain items may be more popular during peak wedding seasons.

2. Condition of the Item

• Items that are in excellent condition and well-maintained are generally more attractive to buyers and may sell more quickly.
• Be transparent about any flaws or defects in your listings, as this can affect the time it takes to sell the item.

3. Pricing Strategy

• Pricing your wedding item competitively can help attract more buyers and increase the likelihood of a quicker sale.
• Consider pricing your item slightly below or at the lower end of the range of similar listings to make it more appealing to potential buyers.

4. Marketing and Promotion

• Utilize the features provided by the platform or marketplace where you're listing your item to optimize its visibility, such as using relevant keywords, high-quality photos, and detailed descriptions.
• Share your listings on social media platforms or wedding-related forums and groups to reach a larger audience of potential buyers.

5. Platform or Marketplace Policies

• Some platforms or marketplaces may have policies or algorithms that affect the visibility or promotion of listings, which can impact the time it takes to sell your item.
• Familiarize yourself with the platform's guidelines and best practices to maximize your chances of a successful sale.

6. Flexibility and Patience

• Be prepared to be patient and flexible, as the time it takes to sell your wedding item can vary.
• Consider adjusting your pricing or marketing strategy if your item hasn't received much interest after a certain period.

7. Communication with Buyers

• Respond promptly to inquiries and messages from potential buyers to maintain their interest and facilitate a quicker sale.
• Provide additional information or photos as requested to help buyers make informed decisions.

While there is no guaranteed timeline for selling your wedding item, being proactive, strategic, and patient can increase your chances of finding the right buyer in a reasonable amount of time. If your item hasn't sold after a while, consider reevaluating your pricing or marketing approach to attract more interest.

Standard Listings:

• Photos: You can upload a maximum of 4 photos.

Premium Listings:

• Photos: You can upload up to 8 photos.
• Video: You can upload 1 video.

Reordering Photos:

You can reorder the photos displayed by editing your listing.

Upgrading to Premium:

To take advantage of the ability to upload up to 8 photos and 1 video, consider upgrading to a premium listing. This will allow you to provide more detailed and engaging content for potential buyers.